New Home Warranty
Homeowner Resources & Warranty Information
VisionMaker Homes: Your New Home Warranty
At VisionMaker Homes, we take immense pride in the quality and craftsmanship of every home we build. We stand behind our work, and your peace of mind is our highest priority. To ensure your investment remains protected, every VisionMaker home includes a comprehensive 1-year builder warranty, reflecting our commitment to excellence and high construction standards.
Our Commitment
Building a new home is a significant journey. Our warranty is a testament to our commitment to building your home to last, using superior materials and expert craftsmanship. During your first year of ownership, we are here to address any covered defects in materials or workmanship to ensure your home performs as intended.
How to Request Services
To provide you with the most efficient service, we categorize warranty requests into two types:
Non-Emergency Requests
For routine items—such as minor drywall adjustments, trim work, or hardware issues—please use the link below to access our Warranty Request Form.
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Submission Tip: Please provide a brief description of the issue and attach photos so our team can quickly assess and schedule your repair.
Emergency Requests
An emergency is defined as a situation that poses an immediate threat to your safety, health, or the integrity of the property.
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Examples include:
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Total loss of heat during freezing temperatures.
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Major plumbing leaks or sewer backups.
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Total loss of electricity (not caused by a local utility outage).
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Gas leaks (In the event of a gas leak, evacuate immediately and call 911 or your local utility provider first).
If you are experiencing a true home emergency, please refer to the emergency contact information provided in your New Homeowner Manual.